Workforce Optimization is the active measuring and monitoring of employee performance. The implied goal is continuous improvement and the implementation of best practices. Workforce Management has transitioned from simple time and attendance and absence management to include forecasting and scheduling to provide real optimization capabilities.
BIS Workforce Management Services is a leading global provider of workforce management solutions to a wide range of industries. Building on the company’s foundation of automated workforce management (WFM) tools, BIS now offers unprecedented capabilities for workforce optimization (WFO) that include time and attendance tracking, data collection, analytics, regulatory compliance, employee self-service, and demand driven scheduling with proven integration into leading ERP and HR business systems that enable management to measure and improve workforce productivity while reducing administrative burden.